Insurance Plans We Accept
Tired of waitlists?
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California law requires insurance companies to provide timely access to behavioral and mental health care
In order to remain compliant with State Bill 221, insurance companies in California must provide their members with timely access to behavioral and mental healthcare
If a carrier cannot provide access within 10 days of a member's request, the insurance company is obligated to make arrangements or face penalties for network inadequacy​
If you are experiencing delays in accessing care, we encourage you to take the following steps:
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Contact Your Insurance Company: File a grievance with your insurance company to address the delay in accessing Medically Necessary ABA Therapy
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Recourse Options: If your health plan does not comply with SB 221, you have recourse options available:
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Filing a Complaint: You can file a complaint through your health plan's customer service line or contact the Department of Managed Health Care at 888-466-2219 or HealthHelp.ca.gov
For the California Department of Insurance, call 800-927-4357
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Seeking Independent Review: If regulated by the Department of Managed Health Care, you can request an independent review
Alternatively, you can seek a "fair hearing" through the state by visiting the website or calling 855-795-0634
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